Your Proven Guide to +18% Engagement

We developed this recognition program implementation system because too many initiatives fail when they’re built on assumptions instead of employee input. HR leaders spend months creating elaborate systems only to see lukewarm adoption and minimal impact on engagement. Sabrina Giguère, HR Advisor at Dessercom, took a different approach. Instead of guessing what her 1,200 employees across Quebec wanted, she asked them directly.

The result?

• A 27% increase in recognition scores,
• 24% improvement in manager-employee relationships,
• and +18% engagement boost

This isn’t another theoretical framework. It’s the exact 5-phase system Dessercom used to transform their recognition culture, complete with the survey question that uncovered what employees actually valued, the training approach that worked for busy managers, and the measurement strategies that proved ROI.

Whether you’re managing a dispersed workforce like Dessercom’s emergency services team or leading a traditional office environment, this step-by-step blueprint gives you everything you need to build a recognition program that employees will actually use and appreciate.