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Account Associate

New York, USA

Helping to celebrate and inspire people is our business, and we’re passionate about it. In joining Altrum, an award-winning company and leader in the creative deal gift space, you’ll bring this mission to life by creating deal toys to celebrate our clients' achievements in global finance. 

As an Account Associate, your role will be to manage projects and drive profitable sales by leveraging your problem-solving, customer service and sales skills.

For the 7th year a row!

 

Top 5 Job Responsibilities:

  • Project Management: Manage assigned accounts and projects, coordinate projects from the opening of the jobs through sample production to full order. Adopt and demonstrate best practices and use of business tools to ensure effectiveness.
  • Sales: Deliver on established sales goals; track growth and sales progress through individual weekly sales and profit reports.
  • Stakeholder Relationships: Positively and professionally interact with clients, designers, and vendors on all aspects of the project including concept, design, price, and production to deliver a great client experience
  • Account Management: Maintain and develop positive business and client relationships; work with existing clients to review their level of satisfaction and inquire about potential new opportunities
  • Continuous Improvement: Adopt and demonstrate a growth mindset, while contributing to own professional development  

Keys to success in the role:

  • Keen problem-solving skills: you can work independently, think quickly, and take action as needed to deliver outstanding solutions
  • Strong understanding of sales process (moving clients to the next step, negotiation, and closing a sale), customer service, and project management
  • Quality: you consistently take actions to improve work processes, maintain attention to detail and are committed to high standards of work product
  • Excellent team player: you effectively work towards common goals with strong communication skills and a supportive attitude
  • A college degree and a minimum of 2 years of experience in an account management/client relations environment driving a portfolio of clients and achieving sales metrics

 

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