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Sales Assistant

New York, USA

Job Summary

We’re always looking for the best and brightest to join our thriving community. Altrum Honors - the global leader in the creative deal gift industry - is currently looking for a Sales Assistant to join our team in lower Manhattan. In this role, you will have a range of administrative and customer service responsibilities within the division as you support the Sales team in building and maintaining key client relationships. This role goes beyond typical admin duties – you will use your creative problem-solving skills to create value for our sales, marketing and operations teams as well as our clients.


We want to bring on someone who will thrive in a work environment that’s flexible, fast-paced, fun and where no 2 days are the same. Here at Altrum you’ll:

  • Be part of a diverse and successful team where exceptional customer service is a passion
  • Join a global leader where the mission is to celebrate people’s greatest achievements and inspire their people
  • Be supported by managers that that focus on developing strengths and empowering our team members
  • Work with colleagues who support and encourage each other through recognition
  • Be part of an organization that fosters an open-minded, proactive and caring culture.

If you share in our values of Client Focus, Improvement and Teamwork, then Altrum is the place for you to learn and grow with a talented team of individuals who take pride in quality work and what we can achieve together.

What will you do?

  • Handle inbound client inquiries and requests, providing exceptional customer service and gathering all client and project related details
  • Organize mailing of marketing materials, gift packages or meeting supplies on behalf of Sales team members
  • Assist with implementation and continuity of email marketing campaigns, working with Sales Team to ensure all new contacts are captured in outreach
  • Generate client contact lists and maintain customer database (inputting data collected from business cards, bank websites & LinkedIn) 
  • Assist Sales Team with account/client coverage when needed
  • Coordinate weekly team meetings and compile sales report documents in preparation for meeting
  • Provide follow up and tracking on sales activities when needed
  • Generate customized reports around Sales Activities, Industry Research and Client and/or Territory Data when solicited
  • Work with FedEx/UPS/Messenger services - sending, receiving and customs document formation.
  • Arrange 3rd party shipments (domestic and international).
  • Represent the company to clients, vendors, and new contacts in a professional and positive manner
  • Exhibit exceptional teamwork and customer service
  • Perform other duties as assigned

What type of experience and skills do you have?

  • College degree or relevant experience in an administrative or customer service position.
  • Ability to deal with tight deadlines, acute attention to detail, and superb organizational skills
  • Excellent command of English both written and spoken
  • Ability to handle multiple tasks simultaneously
  • Goal-oriented and motivated with the ability to work both independently and as part of a team
  • Proficiency in Microsoft Office and Internet browsers.


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